Shipping Policy
We carefully prepare every MINNOLOGUE candle to ensure it arrives safely and beautifully.
Processing Time
- Each candle is thoughtfully hand-poured and prepared before shipment.
- Orders are typically processed within 2–4 business days.
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During holidays, product launches, or busy periods, processing times may be slightly longer.
Shipping
- We ship to many countries worldwide.
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Available shipping methods, delivery estimates, and shipping costs are calculated automatically at checkout based on your destination.
Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with tracking information (where available).
Customs & Import Duties
International orders may be subject to customs duties, import taxes, or other fees imposed by your country’s customs authority.
These charges are the responsibility of the customer.
Delivery Delays
While we always aim to dispatch orders as quickly as possible, delivery times may occasionally be affected by customs processing, weather conditions, or carrier delays beyond our control.
Need Help?
If you have any questions about your order, shipping status, or delivery, please contact us through our website chat or email.
We’ll be happy to help.